Book Summaries
CHAPTER 30: MAKING PEOPLE GLAD TO DO WHAT YOU WANT
The effective leader should keep the following guidelines in mind when it is necessary to change attitude or behavior: 1. Be Sincere: Do...
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A Tryst With Texts
Book Summaries
- Oct 8, 2020
- 1 min
CHAPTER 29: MAKE THE FAULT SEEM EASY TO CORRECT
Once a person’s fiancée persuaded him to take some belated dancing lessons. The first teacher he engaged probably told him the truth. She...
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Book Summaries
- Oct 8, 2020
- 1 min
CHAPTER 28: GIVE A DOG A GOOD NAME
Henry Henke, a service manager for a large truck dealership in Lowell, Indiana, had a mechanic whose work had become less satisfactory....
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Book Summaries
- Oct 8, 2020
- 1 min
CHAPTER 27: HOW TO SPUR PEOPLE ON TO SUCCESS
Pete Barlow had a dog-and-pony act and spent his life travelling with circuses and vaudeville shows. Whenever dog showed the slightest...
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Book Summaries
- Oct 8, 2020
- 1 min
CHAPTER 26: LET THE OTHER PERSON SAVE FACE
Years ago the General Electric Company was faced with the delicate task of removing Charles Steinmetz from the head of a department....
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Book Summaries
- Oct 8, 2020
- 1 min
CHAPTER 25: NO ONE LIKES TO TAKE ORDERS
Owen D. Young never gave a direct order to anyone. He always gave suggestions, not order. Owen D. Young never said, for example, “Do this...
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Book Summaries
- Oct 8, 2020
- 1 min
CHAPTER 24: TALK ABOUT YOUR OWN MISTAKES FIRST
Once Josephine Carnegie had come to New York for a job as a secretary. She was nineteen, had graduated from high school three years...
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Book Summaries
- Oct 8, 2020
- 1 min
CHAPTER 23: HOW TO CRITICISE – AND NOT BE HATED FOR IT
Charles Schwab was passing through one of his steel mills one day at noon when he came across some of his employees smoking. Immediately...
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Book Summaries
- Oct 8, 2020
- 1 min
CHAPTER 22: IF YOU MUST FIND FAULT, THIS IS THE WAY TO BEGIN
Calvin Coolidge once said to his secretary, “That’s a pretty dress you are wearing this morning, and you are a very attractive women.” It...
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Book Summaries
- Oct 8, 2020
- 1 min
CHAPTER 21: WHEN NOTHING ELSE WORKS, TRY THIS
Charles Schwab had a mill manager whose people weren’t producing their quota of work. Schwab asked the manager about it, he tried...
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Book Summaries
- Oct 8, 2020
- 1 min
CHAPTER 20: THE MOVIES DO IT. TV DOES IT. WHY DON’T YOU DO IT?
Many years ago, the Philadelphia Evening Bulletin was being maligned by a dangerous whispering campaign. A malicious rumor was being...
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Book Summaries
- Oct 8, 2020
- 1 min
CHAPTER 19: AN APPEAL THAT EVERYBODY LIKES
J. Pierpont Morgan observed that a person usually has two reasons for doing a thing: one that sounds good and a real one. The person...
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Book Summaries
- Oct 8, 2020
- 1 min
CHAPTER 18: WHAT EVERYBODY WANTS
Wouldn’t you like to have a magic phrase that would stop arguments, eliminate ill feelings, create good will, and make the other person...
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Book Summaries
- Oct 8, 2020
- 1 min
CHAPTER 17: A FORMULA THAT WILL WORK WONDERS FOR YOU
Remember that other people may be totally wrong. But they don’t think so. Don’t condemn them. Try to understand them. Only wise,...
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Book Summaries
- Oct 8, 2020
- 1 min
CHAPTER 16: HOW TO GET COOPERATION
Adolph Seltz of Philadelphia, sales manager in an automobile showroom and a student in one of my courses, suddenly found himself...
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Book Summaries
- Sep 21, 2020
- 1 min
CHAPTER 15: THE SAFETY VALUE IN HANDLING COMPLAINTS
Most people trying to win others to their way of thinking do too much talking themselves. Let the other people talk themselves out. They...
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Book Summaries
- Sep 21, 2020
- 1 min
CHAPTER 14: THE SECRET OF SOCRATES
In talking with people, don’t begin by discussing the things on which you differ. Begin by emphasizing the things on which you agree. A...
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Book Summaries
- Sep 21, 2020
- 1 min
CHAPTER 13: A DROP OF HONEY
If your temper is aroused and you tell them a thing or two, you will have a fine time uploading your feelings. But what about other...
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Book Summaries
- Sep 21, 2020
- 1 min
CHAPTER 12: IF YOU’RE WRONG, ADMIT IT
Every human being wants a feeling of importance; so when we begin to condemn ourselves, the only way others could nourish their...
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Book Summaries
- Sep 21, 2020
- 1 min
CHAPTER 11: A SURE WAY OF MAKING ENEMIES – AND HOW TO AVOID IT
“I judge people by their own principles – not by my own” - Martin Luther King You can tell people they are wrong by a look or an...
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Book Summaries
- Sep 21, 2020
- 1 min
CHAPTER 10: YOU CAN’T WIN AN ARGUMENT
“A man convinced against his will, is of the same opinion still.” There is only one way under high heaven to get the best of an argument...
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Book Summaries
- Aug 11, 2020
- 1 min
CHAPTER 09: HOW TO MAKE PEOPLE LIKE YOU INSTANTLY
“The deepest principle in human nature is the craving to be appreciated.” There is one all-important law of human conduct. If we obey...
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Book Summaries
- Aug 11, 2020
- 1 min
CHAPTER 08: HOW TO INTEREST PEOPLE
All leaders know that the royal road to a person’s heart is to talk about the thing he or she treasures most. Everyone who was ever a...
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Book Summaries
- Aug 11, 2020
- 1 min
CHAPTER 07: AN EASY WAY TO BECOME A GOOD CONVERSATIONALIST
“Listening is one of the highest compliments we can pay to anyone.” People don’t want to hear what you have to say. All they want is an...
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Book Summaries
- Aug 4, 2020
- 1 min
CHAPTER 06: IF YOU DON’T DO THIS, YOU ARE HEADED FOR TROUBLE
“Remember that name and call it easily, and you have paid a subtle and very effective compliment.” In an interview when Jim Farley was...
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Book Summaries
- Aug 4, 2020
- 1 min
CHAPTER 05: A SIMPLE WAY TO MAKE A GOOD FIRST IMPRESSION
“The expression one wears on one’s face is far more important than the clothes one wear on one’s back.” Action speak louder than words,...
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Book Summaries
- Aug 4, 2020
- 1 min
CHAPTER 04: DO THIS AND YOU’LL BE WELCOME ANYWHERE
“You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people...
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Book Summaries
- Jul 28, 2020
- 2 min
CHAPTER 03: “HE WHO CAN DO THIS HAS THE WHOLE WORLD WITH HIM. HE WHO CANNOT WALKS A LONELY WAY”
“The only way on earth to influence other people is to talk about what they want and show them how to get it.” We all may be very fond of...
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Book Summaries
- Jul 28, 2020
- 1 min
CHAPTER 02: THE BIG SECRET OF DEALING WITH PEOPLE
“The way to develop the best that is in a person is by appreciation and encouragement.” The deepest urge in the human nature is the...
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Book Summaries
- Jul 28, 2020
- 2 min
CHAPTER 01: “IF YOU WANT TO GATHER HONEY, DON’T KICK OVER THE BEEHIVE”
“Any fool can criticize, condemn and complain- and most fools do.But it takes character and self-control to be understanding and...
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" THINK BEFORE YOU SPEAK, READ BEFORE YOU THINK."
FRAN LEBOWITZ
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